Government of India | All Resource

I am not sure how many of us heard about the Public Grievances services offered by Government of India and is brought to us by Department of Administrative Reforms & Public Grievances.

So What this Portal Means–As per the portal site for Public Grievances mention it–“The Department of Administrative Reforms And Public Grievances is the nodal agency to formulate policy guidelines for citizen-centric governance in the country. Redress of citizens’ grievances ,being one of the most important initiatives of the department,DAR&PG formulates public grievance redress mechanisms for effective and timely redress / settlement of citizens’ grievances. “

And as per Wikipedia it goes like this—The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through promotion of:

Improvements in Government structures and processes.
Citizen-friendly initiatives including redressal of public grievances.
Documentation, incubation and dissemination of best practices.
Codification and simplification of procedures.
Networking with various agencies.

In short this is the nodal agency which look into the Grievances of Indian Citizen,but for this an Indian Citizen must lodge their Grievances with them and they have a very neat way for the Citizen to lodge the Grievances.

You can–Lodge Your Grievances,Put a reminder or Ask for Clarification on your past Grievances and Even check the status of your Grievances.

Now you all must be thinking why I am saying these things–Actually I had lodged a Grievance with this agency and to my surprise the Grievance was addressed and they even responded to it…When I saw their response I was just unable to believe that some system in Indian Government actually works though I lodged my Grievance on January 2013 and was replied on August 2013–after 7 months but still I was happy that it was address because as we all know it is India and process here takes hell lot of time…

So,I thought of highlighting this and make the common people aware of the facility….So,if you have any Grievances please don’t hesitate to lodge it afterall it is our right to ask the Government to look into our Grievances…But I really can’t guarantee the time frame it will need to get addressed… 😛

Now here is the response I received from the Department of Administrative Reforms and Public Grievances—Grievance Status(The Response)

The President of India ‘Shri Pranab Mukherjee’ has signed the ordinance of Food Security Bill.It means that now the Bill will be presented in both the house of Parliament in its Monsoon Session before it is passed.

The Food Security programme will be the biggest in the world with the government spending estimated at Rs 125,000 crore annually on supply of about 62 million tonnes of rice,wheat and coarse cereals to 67 per cent of the population.It aims to provide 5 kg of rice,wheat and coarse grains at Rs 3,Rs 2,Rs 1 per kg,respectively,every month to three-fourths of rural population and half the urban population in the country.

So,My fellow Indians what is your take on this..Will it be another Scam by our Government or Will it do any Good to the People of India?Because generally such bill never reaches to beneficiaries in India.

In case you want to study the Food Security Bill,here it is National Food Security Bill(Courtesy-The Hindu)

Here is what I have to say…Though I really wish that this time the Bill fulfill its purpose but looking at the reputation of Indian Government I hesitate to feel that way… 😦